|If you find a lower price on another website within 10 days of purchase, for exactly the same item and level of personalization, we’ll meet that price and give you an additional 10% off the difference between the prices. |
QUESTIONS & ANSWERS
Q: How can I make a Best Price Guarantee claim?
A: We're so confident that we've got the best prices that we guarantee it! If you find a lower price on another website, you can file a Best Price Guarantee claim with us and, if the claim is approved, we'll honor the lower price, plus give you an additional 10% of the difference between the prices. Here's how it works:
* Buy any item we carry on our site and receive your confirmation email substantiating the purchase.
* If you find a lower price on another website, submit an email to us at BestPrice@customizedworld.com within 10 days of purchase.
* The lower price on the other website, which we need to be able to verify, must be for the same item, size, color, level of personalization, in the same currency (US Dollars), and must be publicly viewable and for sale on the other website.
* If we can verify that your claim meets all the rules for our Best Price Guarantee program, as well as our Best Price Guaranteed Terms and Conditions, we'll honor the lower price, plus give you an additional 10% off the difference between the prices.
Q: If I find a lower price on another website, how do I contact your site?
A: If you find a lower rate on another website, you must send an email with the below information to BestPrice@customizedworld.com within 10 days of purchasing your original Best Price Guaranteed item with us.
Q: What is the turnaround time for adjusting my rate?
A: The standard Best Prices Guaranteed claim-processing time is 24 hours.
Q: When will I receive details regarding my refund?
A: After we have processed your claim, we will send you an e-mail confirmation with details regarding your refund.
TERMS AND CONDITIONS
- Note: This guarantee does not apply to sale items, award redemption, coupon usage or any other discounted price. Currency conversions do not apply.
- No cash or other substitution, assignment, or transfer of Best Price Guarantee Exclusive Price shall be permitted, except as expressly set forth herein.
- Offer void where prohibited by law. We reserve the right to modify, alter, suspend, or terminate our Best Price Guarantee program at any time without prior notice at our sole discretion. We reserve the right in our sole discretion to disqualify any individual or entity found to be tampering with our Best Price Guaranteed process or operation of the program, or to be acting in violation of these Terms and Conditions.
SEE HOW WE COMPARE:
(on average, we are 19% below our competition)